April 1, 2020

 

UPDATE

A Message about the Coronavirus

 

Dear Valued Friends:

During these uncertain times, the health and personal safety of our customers and banking team is our #1 priority. Among other things, this has led us to limit lobby access by appointment only. We continue to monitor changing conditions closely and adjust our plans accordingly. As an “essential business,” we intend to remain open for business and serve our customers. We apologize for any temporary inconvenience.

Over the past 152 years, Nodaway Valley Bank has navigated many challenging events, including the 1918 Flu Epidemic, two world wars, countless floods and economic downturns by sticking to time tested principles which center around putting people first.

We know that many people are experiencing financial hardship through no fault of their own as a result of the COVID—19 pandemic. We want to help wherever possible. Please do not hesitate to ask if you think we can be of assistance. The federal government is also trying to help by providing individual stimulus checks and emergency loans to businesses of all kinds. Watch this site for more information.

Unfortunately, these circumstances provide opportunity for scammers to prey on unsuspecting people by posing as a company, charity or government agency. Please be on the lookout for suspicious email and text messages asking you to share personal information. NVB will never ask for your personal credentials by telephone, email or text message. If in doubt, search for published contact numbers online or in your local directory and use to make a call back to verify the call is legitimate.

It is our privilege to serve you. Thank you for placing your confidence in us.

 

Banking Services conducted by appointment:

1. Loan Closings
2. Debit Card Replacement
3. Safe Deposit Box Access
4. Cashier’s Checks/Money Orders/Special Coin and Currency Orders
5. New Account Opening

 

For information or to set up an appointment, call any of these telephone numbers:

                Toll free at (877) 217-4682 or these local numbers:

                Maryville        (660) 562-3232

                Mound City   (660) 442-3131

                Savannah       (816) 324-3158

                St. Joseph      (816) 364-5678

 

Until the health threat diminishes, please consider using these alternative services:

1. Drive-up windows, ATM’s and after-hours depositories.
2. Email us. Ask your Relationship Banker for his or her personal bank email address and direct dial telephone number if you do not have it.
3. Utilize chat services.
4. Mail your deposit to any of these local post office boxes. We’ll promptly mail your receipt along with a bank-by-mail envelope for future transactions.

                P.O. Box 700,   Maryville, MO  64468

                P.O. Box 367,    Mound City, MO  64468

                P.O. Box 275,    Savannah, MO  64468

                P.O. Box 7315,  Saint Joseph, MO  64468

5. Start a loan application.
6. Call NVB Telebank toll free at (877) 217-4683 for automated account information, or these local numbers.

                Maryville          (660) 562-7272

                Mound City     (660) 442-2000

                Savannah         (816) 324-6868

                St. Joseph        (816) 364-4455

7. Take advantage of our free online and mobile banking services including viewing statements, performing transfers, paying bills and many other services. Try mobile deposit (it’s free). Ask for help enrolling for these services or by visiting our FAQ page.

Thank you for your patience. The personal and financial well-being of our customers, banking team and their families are foremost on our minds as we seek ways to limit unnecessary personal exposure. Let’s look out for each other and hope this situation passes soon.

Sincerely,

Your friends at Nodaway Valley Bank

 

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Watch Out for Fraud

FBI Anticipates Rise in Business Email Compromise Schemes Related to the COVID-19 Pandemic

Fraudsters will take advantage of any opportunity to steal your money, personal information, or both. Right now, they are using the uncertainty surrounding the COVID-19 pandemic to further their efforts.

Business email compromise (BEC) is a scam that targets anyone who performs legitimate funds transfers. Recently, there has been an increase in BEC frauds targeting municipalities purchasing personal protective equipment or other supplies needed in the fight against COVID-19.

In a typical BEC scheme, the victim receives an email they believe is from a company they normally conduct business with, but this specific email requests funds be sent to a new account or otherwise alters the standard payment practices.

Learn More