Lost/Stolen Card

24-Hour Assistance

NVB Debit Card (MasterCard)
1-800-472-3272
*A new debit card may be picked up immediately at any Nodaway Valley Bank or contact our Customer Support Center to receive your card by mail.

NVB Credit Card (Visa & American Express)
1-800-558-3242

Customer Support Center

Our Customer Support Center is happy to help. Specialists can close lost/stolen cards and order replacement cards during hours of operation.
7:30 a.m. – 5:30 p.m. Monday -Friday
8:00 a.m. – 12:00 p.m. Saturday
Toll Free: 877-217-4NVB (4682)

Local Numbers

What You Need to Know

Traveling may impact your card function. Please notify the bank before you leave town to ensure your card will work properly while traveling.