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Lost/Stolen Card

24-Hour Assistance

NVB Debit Card (MasterCard)


*A new debit card may be picked up immediately at any Nodaway Valley Bank branch or contact our Customer Support Center to receive your card by mail.

NVB Credit Card (Visa & American Express)


Customer Support Center

Our Customer Support Center is happy to help, specialists can close lost/stolen cards & order replacement cards during hours of operation.

7:30 a.m. -5:30 p.m. Monday -Friday
8:00 a.m. -12:00 p.m. Saturday
Toll Free: 877.217.4NVB (4682)
Local Numbers

What you need to know:
Traveling may impact your card, make sure to notify the bank before you leave town to ensure your card will work properly while traveling.