No more Mother’s Maiden Name…
No more High School Mascot…
With the conversion to Digital Insight our NVB Mobile App security is only getting better!
One Time Passcodes (OTP) will be taking the place of personal security questions, which means customers do not have to worry about someone guessing a correct answer and gaining access to their accounts.
Why Update Your Number
A better understanding of why customers need to update their phone numbers with NVB
Enable Cookies to avoid having to use the OTP every time you login via your trusted device!
It can be very frustrating having to obtain an OTP every time you login to your account from your personal devices. Enabling your web browser to accept cookies will allow NVB to give you access to your accounts without the repetitive process of generating a new OTP every time. Below you will find helpful links that can walk you through the steps of enabling cookies on various web browsers as well as links to help you better understand what cookies are and the benefits or risk they can provide.
Browser Walk-throughs
Step-by-step instructions for enabling cookies on several web browsers.
What are Cookies
A little more information on what cookies are and the purpose they serve.
Why Update Your Number
A better understanding of why customers need to update their phone numbers
How may we help you?
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FAQ
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