If your card is lost or stolen, please notify us immediately! Promptly closing the card will minimize potential loss. Plus, a replacement debit card may be obtained at any NVB location.
NVB Debit Card (MasterCard)
877-217-4682
*A replacement debit card may be picked up immediately at any NVB location or by US mail through our Customer Support Center.
NVB Credit Card (Visa & American Express)
Consumer 800-558-3424 / Business 866-552-8855
Our Customer Support Center is happy to help. Specialists can close lost/stolen cards & order replacement cards during hours of operation.
7:30 a.m. – 5:30 p.m. Monday -Friday
8:00 a.m. – 12:00 p.m. Saturday
Toll Free: 877-217-4NVB (4682)
Please notify the bank before taking an extended trip to ensure your card will work properly while traveling.
