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Lost / Stolen Card

When your card is lost or stolen, don't wait, notify us immediately! Closing your card will ensure that no one can access your money. Plus we can issue you a brand new debit card immediately when you visit any branch.

24-Hour Assistance

NVB Debit Card (MasterCard)


*A new debit card may be picked up immediately at any Nodaway Valley Bank branch or contact our Customer Support Center to receive your card by mail.

NVB Credit Card (Visa & American Express)


Customer Support Center

Our Customer Support Center is happy to help, specialists can close lost/stolen cards & order replacement cards during hours of operation.

7:30 a.m. -5:30 p.m. Monday -Friday
8:00 a.m. -12:00 p.m. Saturday
Toll Free: 877.217.4NVB (4682)
Local Numbers

What you need to know:
Traveling may impact your card, make sure to notify the bank before you leave town to ensure your card will work properly while traveling.