If your card is lost or stolen, please notify us immediately! Promptly closing the card will minimize potential loss. Plus, a replacement debit card may be obtained at any NVB location.
Customer Support Center
Our Customer Support Center is happy to help. Specialists can close lost/stolen cards & order replacement cards during hours of operation. Plus, an instant issue replacement debit card may be obtained at any NVB location.
7:30 a.m. – 5:30 p.m. Monday -Friday
8:00 a.m. – 12:00 p.m. Saturday
Toll Free: 877-217-4NVB (4682)
NVB Debit Card (MasterCard)
NVB Credit Card 24 Hour Assistance
What You Need to Know
Please notify the bank before taking an extended trip outside the US to ensure your card will work properly while traveling.