If your card is lost or stolen, please notify us immediately! Promptly closing the card will minimize potential loss. Plus, a replacement debit card may be obtained at any NVB location.
NVB Debit Card (MasterCard)
*A replacement debit card may be picked up immediately at any NVB location or by US mail through our Customer Support Center.
Customer Support Center
Our Customer Support Center is happy to help. Specialists can close lost/stolen cards & order replacement cards during hours of operation.
7:30 a.m. – 5:30 p.m. Monday -Friday
8:00 a.m. – 12:00 p.m. Saturday
Toll Free: 877-217-4NVB (4682)
What You Need to Know
Please notify the bank before taking an extended trip to ensure your card will work properly while traveling.