Real Time Alerts

Letting you know the moment something important happens within your account.

Via Text*, Email, Push Notification or your Secure Online Banking Inbox…
receive alerts the way you want them!

Dozens of real time activity alerts

Security

Get alerts if someone changes your information or is trying to get access to your online banking.

Transaction

Get alerts when deposits, checks, or withdrawals post to your account.

Balance

Low balance alerts can help you avoid overdrafts and help maintain balances that qualify for higher interest rates. High balance alerts can help you identify when you might want to transfer or invest money.

Transfer

Get alerts when large incoming or outgoing transfers post to your account.

ATM/Debit Card

Get alerts when ATM/Debit card transactions and changes occur.

Other

Get alerts when something unexpected happens.

Receive alerts the way you want them!

With full control, you pick when and how your notifications are displayed to you.

Text Message

One of the easiest ways to receive real time alerts is through text messages on your smartphone*, or wearable devices.
*Message and data rates may apply.

Email

Prefer email? Use your email address to receive messages about account activity.

Push Notification

Receive a pop-up sent directly from your NVB Mobile App. Activate these alerts from NVB Mobile.

Secure Online Banking Inbox

View real time alerts every time you log on to your Online Banking.

Receive alerts when you want them!

With the “Do Not Disturb” option, you choose when you are available to receive alerts. Set the time that works best for you!

Let’s get started

No extra software is necessary. Access Real Time Alerts from almost any PC or mobile device with internet access.

For NVB Online Banking:


Log on at nvb.com and select “Enroll” under “Alerts”.
Under “Manage Alerts”, choose the alerts you wish to receive.

For NVB Mobile Banking:


Log on via your NVB Mobile App, select “More” and turn on “Push Notifications”.
Choose from a list of alerts that will be sent directly from NVB Mobile to your phone’s messaging center.

Related Services

Frequently Asked Questions

Find the answers here!

  • Can I use alerts to help guard against fraud?

    Absolutely. We recommend that all customers set up real time alerts to monitor account activity.

    When you activate alerts you’ll know exactly what’s happening with your money, and you can watch for suspicious activity in real-time.

  • Is there a fee to receive alerts?

    No. This is a free service.

    However, note that text message and data fees may be charged by your service provider to receive text alerts.

  • How would I sign up to receive real time alerts?

    For Online Banking – Log on at nvb.com and select “Enroll” under alerts.

    Enrolling from Online Banking allows you to choose the alerts you wish to receive under “Manage Alerts”, via email, text, secure online banking inbox or push notifications.

    For Mobile Banking – Log on via your NVB Mobile App, select “More” and turn on “Push Notifications”.

    Enrolling from your mobile banking app allows you to choose from a list of alerts that will be sent directly from NVB Mobile to your phone’s messaging center.

  • Can I send alerts to more than one person?

    Yes. When setting up alerts from online banking, there is a link to add additional email addresses and text numbers within the “Contact Options” tab.

  • How do I activate an email address or phone number to receive alerts?

    When setting up alerts from online banking, click “send Activation Code” within the “Contact Options” tab.

    Type the code you receive into the activation box.

  • Can I choose not to receive alerts in middle of the night?

    Yes. There is a “do not disturb” option.

    When “do not disturb” is activated for a set time period, alerts will be held until the “do not disturb” time period is de-activated or expires.

  • Can I review past alerts?

    If you are subscribed to Secure Inbox messages, then you will be able to view past alerts. Log on to Online Banking and go to the Sent Alerts screen.

    1. It displays a list of your Secure Inbox alerts with the details.
    2. You can mark as read or delete past alerts from here.
    3. You can also view past push alerts from our Mobile Banking app.
  • How do I delete or modify alerts?

    From the Alert screen, click the Overview tab to view all of your alerts.

    Click to edit or delete any existing alert.

  • What are the system requirements to receive alerts though the Mobile Banking app?

    Our Mobile Banking app supports mobile devices using operating system versions of Android 4.1 or Apple iOS 8 or newer.

Still have questions? Contact NVB for help.

Support

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