Report Lost or Stolen debit/credit cards

If your card is lost or stolen, please notify us immediately! Promptly closing the card will minimize potential loss. Plus, a replacement debit card may be obtained at any NVB location.

Customer Support Center

Our Customer Support Center is happy to help. Specialists can close lost/stolen cards & order replacement cards during hours of operation. Plus, an instant issue replacement debit card may be obtained at any NVB location.

For Special Assistance

NVB Debit Card (MasterCard)

After-Hours Assistance

Consumer NVB Credit Card (VISA)

24 Hour Assistance

Business NVB Credit Card (VISA)

After-Hours Assistance

What You Need to Know

Please notify the bank before taking an international trip to ensure your card will work properly while traveling.

Real Time Alerts Debit Cards – Personal Mobile Banking

Call (877) 217-4682

Branches & ATMs

Find Answers Here

Support

How May We Help You?

Transfer Between NVB Accounts Order Checks NVB's Routing Number Report Card Lost/Stolen Change My Address

NVB Card Controls Title

Turn cards on and off, reset your PIN and more
straight from the NVB Mobile App.

Select your account: