Report Lost or Stolen debit/credit cards

If your card is lost or stolen, please notify us immediately! Promptly closing the card will minimize potential loss. Plus, a replacement debit card may be obtained at any NVB location.

Customer Support Center

Our Customer Support Center is happy to help. Specialists can close lost/stolen cards & order replacement cards during hours of operation. Plus, an instant issue replacement debit card may be obtained at any NVB location.

For Special Assistance

NVB Debit Card (MasterCard)

After-Hours Assistance

Consumer NVB Credit Card (VISA)

24 Hour Assistance

Business NVB Credit Card (VISA)

After-Hours Assistance

What You Need to Know

Please notify the bank before taking an international trip to ensure your card will work properly while traveling.

Real Time Alerts Debit Cards – Personal Mobile Banking

Support

How May We Help You?

Transfer Between NVB Accounts Order Checks NVB's Routing Number Report Card Lost/Stolen Change My Address

Round Up. Save MoreSave for What Matters—Or Who MattersSwipe To Save makes it easy to build savings through small, automatic transfers tied to your debit card activity.

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