Protect Against Scams
Caller ID Scams
SPOOFING – Spoofing is the act of disguising a communication from an unknown source as being from a known, trusted source, like your bank.
DON’T BE FOOLED BY FAKE CALLER ID’s! Fraudsters can make their call or text look like it is coming from NVB. We will never call or text to request information such as account, debit card, PIN/three digit security numbers or log-in credentials. Please be careful about responding to such requests, even if Caller ID indicates the call or text is from NVB. If in doubt, don’t respond. Instead, call one of our published telephone numbers.
Wire Scams
Wire scams can include a variety of ploys to entice you to send money through a wire (this is the same as sending actual cash to a person). Wiring money is like giving cash, once it’s sent you cannot get it back. To protect yourself from falling prey to a wire scam, NEVER wire money to someone you do not know, even if they claim the money is for a friend or relative that you do know. Learn more from the Federal Trade Commission by visiting consumer.gov.
Scams may lead you to believe a variety of stories:
• You inherited money but have to pay fees to receive the money
• A family member who is in trouble and needs you to send money
• You receive a check for the wrong amount and need to send the extra funds back
If you believe you have fallen prey to a wire scam
• Notify the FTC online at ftccomplaintassistant.gov
